President: |
Ronald L. (Ron) Betters |
Vice President: |
John G. (Jack) Frew |
General Manager |
Michael B Betters |
Office Manager: |
Thelma (Tottie) Roetz |
We, Ron and Jack, are ex-IBMers who took early
retirement back in 1987. Shortly afterwards we recognized
the need for someone to offer
Repair and Refurbishing
services (R&R Services) for the IBM 7494 & 7525 "ELF" terminals
that had been sold and installed around the world. We filled
the gap left when support for these highly reliable terminals,
ruggedized for harsh factory floor environments, had been
dropped by IBM shortly after they introduced a new family
of data collection terminals. As IBM introduced more new terminal
types, we started offering R&R services for the older
products.
In April of 2000, we bought from IBM the Intellectual Property
Rights and IBM's inventory of parts for the IBM 7526 model MTC and we have
been building these units, sans logo, ever since.
Our emphasis is on excellent customer service offering superior
products and services to IBM's DCT customers around the world. Our focus is
entirely on IBM DCT hardware and accessories. We offer NO software or systems
integration services. However, over the years we have established contact
with several businesses, to whom we can refer you, that offer these services
if you need them.
If you need to add more terminals to your installation, or
need a unit to be repaired or would like a Maintenance Agreement for quick
turnaround when a unit malfunctions, just contact us. We look forward to hearing
from you.